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Customer reviews of Direct Main Agent Vehicles Ltd

At Direct Main Agent Vehicles Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Direct Main Agent Vehicles Ltd

Direct Main Agent Vehicles Ltd

Based on 89 customer reviews

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  • 5

    Fantastic car buying experience.

    By Steve S on 07 April 2018 | Verified purchase

    I recently bought a Mondeo estate from Ryan. From the moment I saw how the car had been presented on the website,I knew I would be dealing with someone who cared about what they do. To the uninitiated,buying a used vehicle can be a bit of a gamble. Believe me any such fears were quickly dealt with from my first conversation with Ryan, an experienced and professional trader who puts the customer first above all else. So confident was I with Ryan and his team that the first time I viewed the vehicle was when it was delivered by the friendly Uncle David to me in Cannock. I would not hesitate to buy again from them when the need arises. Once again a big thankyou from the Smith family.

    Reply from Direct Main Agent Vehicles Ltd on 05/06/18

    Dear Steve, Thank you for your marvellous review and may i return the complement and say that you were such a joy to deal with throughout. Searching for a vehicle isn't easy and is such a big decision,i am fully aware of the pressure involved finding the right one and i knew it was such a huge decision for you and your family to source the ideal vehicle that met all your requirements. I am delighted that you came to me and i appreciate your business. I am sure the Mondeo will be a fantastic family car for many years to come. All the best to you and your family and thanks again. Ryan

  • 5

    Honest Review,First time customer

    By Paul B on 28 March 2018 | Verified purchase

    I live in Durham but found the car I wanted in Ormskirk. A bit apprehensive at first about buying a car so far away but after contacting And speaking to Ryan he soon made me feel at ease and confident enough to put a deposit down and arrange a test drive. Went down on a Sunday and the car was exactly as advertised and as Ryan described it. Bought the car and drove the 190 miles back home. Would definitely recommend anyone to buy from here wherever you live, well worth the travel to get the car I wanted. No regrets what so ever and I would definitely revisit in the future if I required another car. These guys are not your usual stereotype car dealers you worry about . I was contacted and kept up to date throughout the entire process and Ryan was exceptional at all times. A very satisfied customer.

    Reply from Direct Main Agent Vehicles Ltd on 30/03/18

    Dear Paul, I can't thank you enough for your kind words. It's so rewarding when a customer is over the moon with the service & vehicle we provide, that's the most satisfying thing for us, to provide the best possible service (before & after sale) and best standard of vehicles which we hand pick from main dealers. What you say is so true for most people when deciding who and where to buy from, it's a huge decision and we totally understand that hence why we do everything to make the buying experience as easy and relaxed as possible. Thanks again Paul for choosing us and showing faith,all the very best to you and your family .

  • 5


    By Gary E on 15 March 2018 | Verified purchase

    Excellent communication & Service, would highly recommend. I had no car so that fact that they delivered was a major bonus, car was as described and pictured. Driver arrived and we were allowed to view and test car unhindered Can't say thankyou enough !!!

    Reply from Direct Main Agent Vehicles Ltd on 05/04/18

    Dear Gary, Thank you for wonderful feedback, it's very satisfying to know that you are delighted with the car and service that we provided. It was our pleasure...enjoy the car. Best regards Ryan

  • 5

    Used car purchase

    By Paul H on 26 February 2018 | Verified purchase

    Excellent service and also very good back up service,highly recommend

    Reply from Direct Main Agent Vehicles Ltd on 19/03/18

    Dear Paul, your kind words are much appreciated. Enjoy the Audi and it was a pleasure doing business with you. All the best and thanks again, RYAN

  • 5

    Friendly,honest and efficent service

    By Nigel F on 22 February 2018 | Verified purchase

    Very impressive service. Professional and friendly. I would definitely buy from again without hesitation... even delivered the car to my house for me. Thanks

  • 5

    great cars good prices

    By Mike B on 20 February 2018 | Verified purchase

    took my time to find the car that I wanted, I did all the back ground work and checked all the reviews. To be honest I did not think that buying the car so hassle free. I found Ryan to be a very pleasant gentleman and made me at ease about his cars. I will defiantly go back to him for my next car

    Reply from Direct Main Agent Vehicles Ltd on 22/02/18

    Dear Mike, i genuinely appreciate your kind feedback, thank you so much for taking the time to share your experience with us. You were also a gent throughout and thank you for your business . Enjoy the Honda and best wishes, Ryan

  • 5

    Top class service

    By Pamela H on 13 February 2018 | Verified purchase

    Fantastic 5 star service. Such a lovely man, as was the delivery driver. Happy to deliver my car to me, over 300 miles away, within 72 hours of me initially contacting them. Honest. Trustworthy. Completely efficient. Thank you so much I’m very very happy with my wee car!!

    Reply from Direct Main Agent Vehicles Ltd on 22/02/18

    Dear Pamela, thank you for your fantastic feedback and you were also a pleasure do deal with from start to finish. I hope you enjoy the car and please come back to me if you ever want to change, we will deliver again as distance is not an issue. All the very best to you and thank you for your business. Kindest regards, Ryan

  • 5

    Genuine people/dealer for a genuine car...

    By SHRI R on 29 January 2018 | Verified purchase

    Highly recommended, trust worthy dealer. Very genuine deal. Good people. Overall happy with the deal. Not viewed the car no test driven...but still got a mechanically very good car. Thanks to Ryan, David and team.

  • 5

    Reliable SalesMan! Reliable Car! A+++¿¿

    By Mohamed S on 22 January 2018 | Verified purchase

    Ryan is a Top Salesman! He will keep you updated till you buy the car, he prooves to you that his a reliable salesman by communication, he looks after you and is READY for any questions! Good thing about Direct Main Agent Vehicles LTD, It Is directed by an individual Ryan himself, so it makes it easy to get contact with the director who will give you real information rather than a staff who follows computer wording. Bought myself an Audi A6 Saloon 2010 2.0 Lemans edition at CRACKING deal! The car moonwalks on mainroads and glides through motorways! Interior is impressively CLEAN! Thanks to Ryan he Serviced the car and took it for an M.O.T. at his own expense. For my second car, DEFINITELY returning back without a doubt! If your thinking of buying a car from Ryan, don't worry he will look after you!

    Reply from Direct Main Agent Vehicles Ltd on 22/02/18

    Thank you for your wonderful review Mohamed. It was great meeting you & your friends and i'm delighted that you found the perfect car that you were looking for through us. I wish you all the very best and enjoy that fantastic Audi. Best regards, Ryan

  • 5

    Very efficient

    By Luke K on 07 December 2017 | Verified purchase

    Recently purchased a car from direct main and I’m really happy with the car and the overall service provided by Ryan , made sure everything was ready and drove away happy , and to top things off he topped up the tank with petrol for me too bloke