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Customer reviews of Direct Main Agent Vehicles Ltd

At Direct Main Agent Vehicles Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Direct Main Agent Vehicles Ltd

Direct Main Agent Vehicles Ltd
5
5.0

Based on 62 customer reviews

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  • 5

    Very friendly and helpful gentlemen

    By Sonya O on 20 June 2018 | Verified purchase

    The gentlemen were extremely helpful and friendly making the purchase of my new car a very pleasant experience, they even drove an hour from their sit to collect a vehicle I was part exchanging to save us a journey back to them. We were taken out for a test drive and told to take as long as we liked, we did not feel rushed or under pressure at all, all in all a very positive experience.


  • 5

    Excellent, professional and cares about you!

    By Karen C on 18 June 2018 | Verified purchase

    Ryan is a great guy. He really does care about you as the buyer . His service and attention to every detail is 110%. I was worried about buying my daughters first car after negative experiences of dealing with motor traders in the past. However, I can safely say without a doubt that this is the best car buying experience I have ever had and I have already told Ryan I will be visiting him when we need to replace our other car! Highly recommended for service, confidence and a down to earth good guy!!


  • 5

    excellent experience

    By Abraham F on 11 June 2018 | Verified purchase

    Hi i bought a skoda from ryan last week i must say i had excellent experience extremely patient always answered the telephone with all the time in the world to speak. ABRAHM

    Reply from Direct Main Agent Vehicles Ltd on 12/06/18

    Dear Abrahm, Thank you for leaving such a positive review, i appreciate and value your feedback. You were a joy to do business with too and i wish you all the best, enjoy your new car! Kindest regards Ryan


  • 5

    Second to none

    By David A on 02 June 2018 | Verified purchase

    Excellent service from our initial call to the moment our car was personally delivered .

    Reply from Direct Main Agent Vehicles Ltd on 05/06/18

    Dear David, Thank you for your kind words. It was an absolute pleasure dealing with you from start to finish and I hope you enjoy the Mini. I would also like to thank you and your wife for choosing me to buy your car off and please get in touch if you need me for anything. Best regards Ryan


  • 5

    Amazing!!!!

    By Rhiannon W on 17 May 2018 | Verified purchase

    Absolutely brilliant. Genuinely nice people to deal with and will do anything to help you and make you happy with your new car. Could not recommend enough.

    Reply from Direct Main Agent Vehicles Ltd on 05/06/18

    Dear Rhiannon, Thank you for taking the time to write such a positive review, it was wonderful meeting you and your family and thank you for your business. Please get in touch if you need any after-sale help & support, all the best Ryan


  • 5

    Well satisfied with the company

    By Saqib H on 04 May 2018 | Verified purchase

    1- The first approach was when I rang the company asking about the skoda superb. The gentleman called Ryan spoke to me in very polite and gave me the all relevant information and answered my questions in a professional way. 2- When I went to them to secure the deal they welcomed me very well and they were organised in professional manner.

    Reply from Direct Main Agent Vehicles Ltd on 05/06/18

    Dear Saqib, Your feedback is valued and much appreciated. Thank you for going to the trouble to share your thoughts and i wish you all the best. Pleasure meeting you and enjoy the Skoda Superb. Best Regards Ryan


  • 5

    07 Plate Fiesta

    By Paul P on 27 April 2018 | Verified purchase

    Ryan was very polite and informative. I felt I was buying with confidence. 6 month down the line I have had no problems with the car 👍

    Reply from Direct Main Agent Vehicles Ltd on 05/06/18

    Dear Paul, I am delighted that you felt satisfied and confident enough to buy off me and also that the Fiesta is still driving perfectly. Thank you for your business and i wish you all the best. Thanks again Ryan


  • 5

    Fantastic car buying experience.

    By Steve S on 07 April 2018 | Verified purchase

    I recently bought a Mondeo estate from Ryan. From the moment I saw how the car had been presented on the website,I knew I would be dealing with someone who cared about what they do. To the uninitiated,buying a used vehicle can be a bit of a gamble. Believe me any such fears were quickly dealt with from my first conversation with Ryan, an experienced and professional trader who puts the customer first above all else. So confident was I with Ryan and his team that the first time I viewed the vehicle was when it was delivered by the friendly Uncle David to me in Cannock. I would not hesitate to buy again from them when the need arises. Once again a big thankyou from the Smith family.

    Reply from Direct Main Agent Vehicles Ltd on 05/06/18

    Dear Steve, Thank you for your marvellous review and may i return the complement and say that you were such a joy to deal with throughout. Searching for a vehicle isn't easy and is such a big decision,i am fully aware of the pressure involved finding the right one and i knew it was such a huge decision for you and your family to source the ideal vehicle that met all your requirements. I am delighted that you came to me and i appreciate your business. I am sure the Mondeo will be a fantastic family car for many years to come. All the best to you and your family and thanks again. Ryan


  • 5

    Honest Review,First time customer

    By Paul B on 28 March 2018 | Verified purchase

    I live in Durham but found the car I wanted in Ormskirk. A bit apprehensive at first about buying a car so far away but after contacting And speaking to Ryan he soon made me feel at ease and confident enough to put a deposit down and arrange a test drive. Went down on a Sunday and the car was exactly as advertised and as Ryan described it. Bought the car and drove the 190 miles back home. Would definitely recommend anyone to buy from here wherever you live, well worth the travel to get the car I wanted. No regrets what so ever and I would definitely revisit in the future if I required another car. These guys are not your usual stereotype car dealers you worry about . I was contacted and kept up to date throughout the entire process and Ryan was exceptional at all times. A very satisfied customer.

    Reply from Direct Main Agent Vehicles Ltd on 30/03/18

    Dear Paul, I can't thank you enough for your kind words. It's so rewarding when a customer is over the moon with the service & vehicle we provide, that's the most satisfying thing for us, to provide the best possible service (before & after sale) and best standard of vehicles which we hand pick from main dealers. What you say is so true for most people when deciding who and where to buy from, it's a huge decision and we totally understand that hence why we do everything to make the buying experience as easy and relaxed as possible. Thanks again Paul for choosing us and showing faith,all the very best to you and your family .


  • 5

    CAR SELLING EXCELLENCE

    By Gary E on 15 March 2018 | Verified purchase

    Excellent communication & Service, would highly recommend. I had no car so that fact that they delivered was a major bonus, car was as described and pictured. Driver arrived and we were allowed to view and test car unhindered Can't say thankyou enough !!!

    Reply from Direct Main Agent Vehicles Ltd on 05/04/18

    Dear Gary, Thank you for wonderful feedback, it's very satisfying to know that you are delighted with the car and service that we provided. It was our pleasure...enjoy the car. Best regards Ryan


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