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Customer reviews of Direct Main Agent Vehicles Ltd

At Direct Main Agent Vehicles Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Direct Main Agent Vehicles Ltd

Direct Main Agent Vehicles Ltd
5
5.0

Based on 32 customer reviews

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  • 5

    Excellent experience in buying a car from Ryan

    By Bernie S on 02 October 2017 | Verified purchase

    My husband and I were very impressed with Ryan and the Vauxhall Meriva we purchased off him . We found the car online when doing a search for a low mileage SE model. We weren't local enough to go and view it in person. Ryan led my husband through all the details about the car and its condition and gave us the confidence to go ahead and order the car. He also offered to bring the car to us so within 3 days of seeing the car online we had the car on our drive and the whole process was extremely smooth. We would 100% recommend Ryan and thankyou to Greg for bringing the car to us and doing the final handover with such a friendly attitude.

    Reply from Direct Main Agent Vehicles Ltd on 02/10/17

    Dear Bernie & Ian Thank you for leaving such fantastic feedback..It was all my pleasure from start to finish and I'm extremely grateful that you took the time and went to the trouble of leaving such kind and positive words. I'm thrilled that you're both delighted, firstly with the service that me and Greg provided & secondly with the vehicle that you purchased. I wish you both the very best and thank you for your business . Kindest regards Ryan


  • 5

    Salt of the earth

    By Neil N on 13 September 2017 | Verified purchase

    After a very bad experience with other dealers it wasn't going to be easy to buy a replacement On meeting Ryan it was clear that he was a genuine person and he did his up most to put minds at ease. After the initial meeting I went back and made the deal.The car it's self is fantastic and after dealing with Ryan I would definitely recommend him as being in the motor trade myself I don't think that there is a more genuine dealer he just let's you decide and offers a great after care service. He's honest and true to his word he even had the car delivered as a good will gesture and save us a 100+ mile round trip. Like I said genuine guy and an absolute pleasure to do businesses with Highly recommend you will not be disappointed. Thanks Ryan and all the best

    Reply from Direct Main Agent Vehicles Ltd on 19/09/17

    To Neil & family.. Thank you for your fantastic review and i'm so pleased that your faith in buying cars has been restored. I could see straight away when we all first met that you and your wife had suffered previously with your last purchase and your confidence and trust had been affected so i understood you needed time to make a decision. Thankfully you went ahead and i'm delighted that you are all extremely satisfied with your VW Beetle. All the very vest to you and yours and you have my number if you need me. Kindest regards and thanks again, RYAN


  • 5

    A pleasure to deal with.

    By Barry H on 10 September 2017 | Verified purchase

    No high pressure sales,left to look around the car in our own time.Convenient viewing times and we have got a great car.

    Reply from Direct Main Agent Vehicles Ltd on 19/09/17

    To Mr & Mrs Hawkins, thank you both for your feedback,it's valued and very much appreciated. It was wonderful meeting you both and i wish you the very best. If you need me for anything please get in touch. Best regards and thank you for your business, RYAN


  • 5

    Probably the best dealer experience I've ever had.

    By Adam H on 08 September 2017 | Verified purchase

    Very polite and professional, left me to check the car over etc, no rush, no pressure to purchase etc, came to an agreement we were both happy with. A very pleasant experience all in. Would highly recommend them.

    Reply from Direct Main Agent Vehicles Ltd on 19/09/17

    Thank you Adam, your comments are so kind and much appreciated. It's great to receive such positive feedback and i must also say it was all my pleasure as you yourself were a total gent from start to finish. Enjoy that stunning BMW and please come back when you want to change.. Kindest regards, RYAN


  • 5

    Great service

    By Dean M on 29 August 2017 | Verified purchase

    I've had a fantastic experience with this garage very friendly and honest, I drove 250 miles for my new car and it was just as he said a very fine example......I highly recommend this garage 5*****

    Reply from Direct Main Agent Vehicles Ltd on 05/09/17

    Thank you Dean . You had an extremely long and exhausting journey traveling all the way from down south , a huge commitment and I understand it must be slightly daunting when you don't know what you're quite letting yourself in for . The fear of a wasted Journey I imagine can potentially put people off hence you never dealing with me before but I'm so glad you trusted me and found the perfect car for you and your wife, a Journey as you put it well worth making . When you're ready for another car let me know and I will look after you both again . All the best to you and your wife Dean and thank you for trusting me and thanks again for your business . Kindest regards Ryan


  • 5

    excellent, friendly, above and beyond

    By Carolynn C on 25 August 2017 | Verified purchase

    I booked a viewing of the vehicle on a sunday of all days, despite that The service was friendly, professional and above and beyond. He was friendly and chatty, was willing to help with anything. There was no pressure, we were allowed to examine the vehicle on our own, no rush. The after purçhase communications pertaining to a MOT for the vehicle purchased has been second to none. I would recommend this company to anyone looking for someone to trust buying a vehicle. We all know it can be a very nerve wracking time, but this experience was easy due to the professionalism of the individual involved. Brilliant work! Would go back in a heart beat.

    Reply from Direct Main Agent Vehicles Ltd on 05/09/17

    Hi Carolynn, thank you so much for your Superb feedback . I enjoyed meeting you and your partner Andrew and I'm delighted that you had a wonderful experience buying off me . That's what it's all about, making sure each customer feels confident and completely at ease when looking at a potential new car . I wish you all the very best and call me directly if you need me for any further assistance.. kindest regards Ryan


  • 5

    Well-priced, honest car dealer

    By Rob P on 07 August 2017 | Verified purchase

    I recently bought a Skoda Fabia vRS from Direct Main Agent Vehicles. Upon arrival I was given a warm welcome by Ryan, and shown to the car which was cleaned and ready for me to inspect. I was left to browse the car by myself which I found really helpful; I didn't feel pressured at all. After a friendly chat to sort out documentation I left with a great car at a great price and have had no problems with it. I'd recommend this seller to anyone looking for a great value car from a trustworthy source, Ryan made the experience straightforward and enjoyable.

    Reply from Direct Main Agent Vehicles Ltd on 09/08/17

    Rob Thank you so much for your review. It's wonderful to receive such positive feedback, but most importantly it's always great when a customer is over the moon with the car they buy off me.I hope you enjoy the VRS, it was great meeting you and you were a gent from start to finish. All the very best and thank you for your business. Ryan


  • 5

    Not your typical car salesman...

    By John M on 11 July 2017 | Verified purchase

    Ryan was a pleasure to do business with, the car was in great condition and any qualms I had were put to rest instantly. Not your stereotypical car salesman, very recommended. I will happily use Ryan again in the future!

    Reply from Direct Main Agent Vehicles Ltd on 24/07/17

    John, i really appreciate your positive feedback. I enjoyed meeting you and it was a joy to do business with you. Yes, please come back to me next time when you are looking to replace or find another car and i will do my very best to help you out. Take care and all the best to you and your partner. RYAN


  • 5

    Professional and personal

    By Henry C on 11 July 2017 | Verified purchase

    All of my interactions with Ryan were positive, friendly and professional, both on the phone and face-to-face. The vehicle was accurately described as being in excellent condition, and Ryan was happy to allow us time to look over the vehicle and check all the bodywork and electronics worked properly. Ryan accompanied us on a test drive to try a range of roads and get a good feel for the car. When it came to decision time, Ryan allowed us time to make our minds up and didn't apply any pressure. Happily, we agreed on a sale and shook hands to confirm the deal.

    Reply from Direct Main Agent Vehicles Ltd on 24/07/17

    Henry, thank you so much for your very kind words and i hope you and your lovely family are enjoying the Vauxhall Zafira. From the moment i met you and your little girl it was an absolute pleasure from start to finish and again i'm very pleased that you had a pleasant experience purchasing the car from me. Please get in touch with me directly if you ever need me for anything. All the very best to you and your family. Kindest regards, RYAN


  • 5

    QUALITY CAR

    By Stuart B on 08 July 2017 | Verified purchase

    Contacted ryan the owner regarding a ford focus 1.6 seen on Autotrader. Was very helpful with initial information and arranged an appointment to view the vehicle. Viewed the vehicle on 8/7/17 and was exactly as described. Not pushy and very helpful service. Bought car and would recommend company for any other buyers

    Reply from Direct Main Agent Vehicles Ltd on 08/07/17

    Thank you so much Mr Bailey for leaving such positive feedback, I genuinely appreciate it and i enjoyed meeting you and your wife today , you were both a pleasure to talk to and thank you for your business. I have no doubts that the Ford Focus will be a fantastic & reliable vehicle for you both and please let me know when you're in the market for another car or if you have any family members & friends who need a car for themselves I'd be happy to help again . Absolutely pleasure and I wish you all the best.. Ryan


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